Sales Manager-Channel/Direct Sales

Main Responsibility

The position of Sales Manager position is responsible for the following:

• Business development in market with B2B and B2C clients
• Dealer/channel management in Bath and Kitchen and water segment
• Order Management
• Organizing Events and Training of all stakeholders
• Liasing with central customer service, marketing and technical service

Job Roles and tasks

• Business Development and Sales
• Develop and support retail channel partners across the state with focus on BD
• Follow up on all leads generated through various sources – dealers, architects, designers, developers, etc.
• Visiting customer sites to understand feasibility of products sales/implementation where necessary to build client relationships
• Supporting retail channel partners through marketing and sales activities
• Preparation/review of weekly/monthly MIS
• Order Management and Dispatch
• Analyzing sales figures and forecasting future sales volumes
• Preparation / updating of product, company and specific sales or technical presentations
• Coordination with back office for logistics/supply of material

Others

• Conduct training sessions for dealers and architect firms
• Keep up to date on product information and the recent trends in the industry

Key Performance Indicators

• Sales in value and unit terms
• No of new channel partners developed

Organizational Authority and reporting

• Reporting Manager – Regional Sales Manager- AGS
• Ultimate Reporting Manager – Business Head- AGS
• Interactions:
• Internal: Call center operations, Company technicians, Accounts department
• External: Channel partners, customers
• Employees being managed –essentially an individual contributor role with support from vendors and service providers.

Knowledge kills and experience

Education: Graduate /Post Graduate

Experience:

• Minimum 8-10 year of marketing/sales functions and experience in managing a business portfolio of industrial products or consumer products
• Channel development and management capability – Preferred channel experience within Sanitary or Electrical Counters or Modern Trade
• Understanding of after sales service, spares and technical management
• A demonstrated capability in flawless and timely execution is a key requirement for the role

Skills:

• Ability to understand electrical and electronic products
• Strong organization and planning ability
• Customer relationship and development
• Execution excellence
• Communication excellence both written and verbal – English, Hindi and local language– High level of fluency in English
• Presentation skills – develop and make presentations